Q: Is tend. Groundwork Peptide Hair Serum safe for color-treated hair?
A: yes. the formula is sulfate-free and gentle — it won’t strip or fade color. clean enough for treated hair.
Q: How often should I use it?
A: once a day, ideally at night after washing your hair or on a clean scalp. 30 seconds of application — really. you don’t need more than that.
Q: How long until I notice a difference?
A: everyone’s different. most people notice the scalp feeling calmer within 2–3 weeks of consistent use. visible changes in hair take longer — typically 8–12 weeks (the guide covers this honestly).
Q: Can I use it with other scalp products?
A: yes. use it after shampoo/conditioner on a towel-dried scalp. if you use a scalp treatment from another brand, use that on a different day or alternate — don’t layer multiple active serums at once unless a derm says it’s okay.
Q: Is this a treatment for hair loss?
A: no. let’s be clear up front — tend. Groundwork is a cosmetic scalp care serum. it supports scalp health and can improve the environment your hair grows in. it is not a medical hair loss treatment. if you’re experiencing significant or sudden hair loss, please see a dermatologist.
Q: What’s the return policy?
A: if the product isn’t right for you, email us at hello@tendofficial.com within 30 days of purchase. we’ll make it right — refund or replacement, your choice.
Q: Is the 90-Day Guide really delivered instantly?
A: yes. it’s a digital PDF — after purchase you’ll receive an email with a download link within minutes. if it doesn’t arrive, check spam first, then reach out to us.
Q: Can men use tend.?
A: absolutely. the serum and guide are formulated for any adult scalp, regardless of gender.
Q: Do you ship internationally?
A: right now we ship within the US. we’re working on international options — sign up for our email list and we’ll let you know the moment it’s available.
still have questions? email us: hello@tendofficial.com